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Ten Principles Behind Great Customer Experiences, The
Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014Create a great customer experience whoever you …
Mastering Uncertainty: How Great Founders, Entrepreneurs, and Business Leaders Thrive in an Unpredictable World
What separates the world's most successful founders, entrepreneurs, and business leaders from the rest? It's not visionary ideas or superhuman intelligence. It's something more …
Ten Principles Behind Great Customer Experiences, The
Learn how to create a competitive advantage for your business by offering a customer experience that's second to none! By following a simple "e;ten principles"e; format, …
Mastering Uncertainty
'Mandatory reading. Not just for company founders and leaders, but for anyone wanting to succeed in our ever-changing world.' Keith FerrazziWhat separates the world's most …